The biggest challenge during the project was to design an app that is not overwhelming to users who are having severe headache and light sensitivity.
The CoolHead app is used during the clinical trials of the CoolHead system; a portable medical cooling device, designed for home-use by migraine patients. It has two key features to support the participants during clinical trials:
- Guiding users throughout the use of the device
- Surveying participants to provide feedback about the treatment efficacy
Pilotfish was responsible for the development of the CoolHead app from scratch. Taking into account the migraine patients’ special requirements, we developed a visually soothing app experience that minimizes the cognitive load on the users. 1 screen = 1 task, simple phrasing, step-by-step instructions, clear feedbacks.
Pick your favorite accent color.
The change will affect all text, buttons and visuals in the app.
Adapt the contrast of the app to your needs.
The contrast icon is available everywhere.
The usability research enabled the Pilotfish team to explore the difficulties of using the CoolHead device and develop an app that clearly elaborates on its use.
The user interviews helped us to better understand migraine patients’ struggles and needs.
Personas, based on our user interviews, helped both the Pilotfish team and our client to easier empathize with migraine patients and develop their customer journey.
The wireframing process allowed the Pilotfish team to translate the user interview and research insights into first tangible concepts.
User interface design
The user interface was stripped from all distractions in order to allow the user to only focus on one instruction or question at a time.
During the front-end development the design and the development team closely collaborated in an iterative process to ensure that the final app meets the design vision.